Who we are
Label Designer (ZPL + PDF) at labels.ventor.tech (“the designer”) is run by VentorTech OÜ (“we”). We decide how the personal data described here is used, so under the General Data Protection Regulation (GDPR) we are its controller.
For anything about your data, write to support@ventor.tech.
What we collect
- Your account: your first and last name, your email address, and your password, which we store only in a scrambled form that cannot be turned back into it.
- Signing in with Google: your Google account’s ID, your name and your email address. See Signing in with Google.
- Your Odoo connections: the address of your Odoo, the database name, the API key the Label Designer PRO (ZPL + PDF) module created for the designer, and the versions of Odoo and of the module your Odoo reports.
- Your labels: their layouts, the images you add to them, and for each label a preview and a small picture of it.
- Technical data: your IP address and the time and kind of each request, in our server logs and in the counters that stop too many attempts to sign in or sign up.
The designer does not copy the records in your Odoo. It reads the names of models and fields, to offer them in the editor. To show a preview, it asks your Odoo for the values of one record and fills the label with them; that preview is kept with the label.
Why we use it
- To provide the designer: your account and signing in, your connections and labels, previews, and publishing labels to your Odoo. The legal basis is our contract with you (GDPR Article 6(1)(b)).
- To keep it secure and working: stopping automated sign-ups and password guessing, and finding and fixing faults. The legal basis is our legitimate interest in a secure, working service (Article 6(1)(f)).
- To write to you about your account: confirming your address, resetting your password, and notices that matter for your use of the designer or the Odoo module, such as security updates. The legal basis is our contract with you, and for the notices our legitimate interest.
We do not sell your personal data and do not use it for advertising.
Signing in with Google
If you choose to sign in with Google, Google sends us your Google account’s ID, your name, your email address, which Google has verified, and the address of your profile picture, which we do not keep. We use them only to create your account or find it, and to sign you in. We do not ask for access to anything else in your Google account, such as your email, files or contacts.
We do not sell this data, share it, or use it for advertising. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You can remove the designer’s access in your Google account, under third-party connections. Your designer account stays; to sign in to it with a password, set one with “Forgot password”.
What is stored in your browser
The designer keeps your sign-in session in your browser, so that you stay signed in, along with your choices of theme and size units. It sets no advertising or analytics cookies.
Services that run in your browser on some pages, listed below, may store data of their own there under their own policies: the YouTube video on the home page, Google’s sign-in button, and Cloudflare’s check on the sign-up form.
Who receives it
We share personal data only with the services that run the designer for us, and only what each of them needs:
- OVHcloud hosts the designer’s servers and database, in the European Union.
- Google Cloud stores our encrypted backups, in Belgium.
- Our email provider sends the designer’s emails, such as address confirmations and password resets.
- Cloudflare (Turnstile) checks that a person, not a script, is using the sign-up and password reset forms. It sees your IP address and details of your browser.
- Google provides “Sign in with Google” and the fonts the designer uses. Loading the fonts shows Google your IP address.
- Labelary (labelary.com) draws label previews: your browser sends it the label, with the values of the record it is previewed with.
- YouTube plays the how-to video on the home page.
People at VentorTech see your data only as far as their work needs it, for example to answer your support request. We disclose personal data to authorities only where the law requires us to.
Data outside the European Union
Google, Cloudflare, YouTube and Labelary are based in the United States, so what they receive may leave the European Economic Area. Google and Cloudflare take part in the EU–U.S. Data Privacy Framework, which the European Commission has found to protect personal data adequately.
Labelary receives a label directly from your browser when you open its preview. If a label shows personal data, such as a customer’s name, you can preview it with a record that does not.
How long we keep it
- Your account, connections and labels: for as long as you have the account. When you ask us to delete it, we delete them within one month.
- Server logs: 90 days.
- Counters of attempts to sign in or sign up: one hour at most.
- Backups: one year. Data deleted from the designer leaves the backups within that time.
Your rights
You can ask us for a copy of your personal data, to correct it, to delete it or your whole account, to restrict or object to how we use it, and to receive the data you gave us in a machine-readable form. Write to support@ventor.tech from your account’s email address. We answer within one month.
Security
The designer is reached only over an encrypted connection (HTTPS). Passwords are stored only in a scrambled form, the API keys of your Odoo connections are never sent back to your browser, and only the people who run the servers can reach them. No service can be made completely secure; if a breach affects your data, we will tell you and the authorities as the law requires.
Changes to this policy
When we change this policy, we publish the new version here with a new date. If a change affects how we use your data, we tell you by email before it takes effect.
Contact
VentorTech OÜ
Registry code 14546949, VAT number EE102093232
Tööstuse tn 48a, 10416 Tallinn, Estonia
Email support@ventor.tech, or our support portal.